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Caelus 10-05-2010 07:55 PM

Codi (A New Age Dawns) problem
 
Hi. Posting this up for Codi/A New Age Dawns.

Codi can access all other sites apart from MS. She was browsing is normally about two hours ago, before she got the 'Cannot Display Web Page' screen.

She has tried on three different internet browsers but she cannot access MS on any of them. She's opened and closed each browser in turn and restarted her computer but still cannot access MS.

Her ISP company has said the problem is not their end, that they can't detect any problems with her net access so it must be MS that is having the problem.

Can anyone help at all?

Laudanum 10-05-2010 10:00 PM

Hi Ecks,

It sounds like a DNS error. If you could get Codi to flush her DNS cache this may help to resolve the situation. How to clear cache

If this doesn't work this could take up to 48 hours to rectify itself. Unfortunately there is nothing we/or anyone else can do about these errors.

Caelus 10-05-2010 10:02 PM

I will pass the message on. Thanks so much for your help!

Laudanum 10-05-2010 10:03 PM

No worries. I hope it helps! :)

Caelus 10-05-2010 10:08 PM

Unfortunately it hasn't, so she will wait it out (and possibly go insane from being unable to post). Thanks again!

Targaryen 10-05-2010 11:01 PM

I know that myself and Tom have had this problem before. Though I found MS was able to load after waiting it out for a couple of hours. ;)

Renew 10-05-2010 11:26 PM

I still can't access normally and am accessing MS through a proxy server. Some of the functions are slightly wonky this way, but it's manageable. So if I show up in random countries via my IP address or I appear to keep getting "you do not have privledges for this function" messages, don't worry, I'm not doing anything wrong. Just doing what I can to get on and RP. :D Just that this server proxy thing isn't compatible with some shiz.

Renew 10-06-2010 12:00 AM

Scratch that, I'm back on as normal. :D My sanity has been saved.


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